Coaching models and theories

Performance Coaching

PERFORMANCE COACHING

The purpose of Performance Coaching is to raise the performer’s:

 

Awareness	Responsibility
“Self Generated High Quality Relevant Input”	“The Performer’s Choice to Own a Task”

 

By the Coach’s use of Effective Questioning

PURPOSE

• To compel attention
• To focus for precision and detail
• To create a feedback loop

CONSTRUCTION

• Ask open questions, “What, when, where, who” etc. (Facts)
• Ask probe questions “how much, how often, how many” etc. (detailed facts, divergent analysis)
• Caution “Why” (defensiveness, convergent analysis, assumptions, rationalisations) “How” (when unqualified causes vague responses)
• Start broad and then to increase focus
• Follow their interest and use their words

PROCESS

Ask - Actively Listen Through the Application of:

G - Goals           What do you want?

R - Reality         What is happening now?

O - Options        What could you do?

W - Will What will you do?

GOAL

• What is the aim of the discussion?
• What do you want to achieve long term?
• What does success look like?
• How much personal control or influence do you have over your goal?
• What would be a milestone on the way?
• When do you want to achieve it by?
• Is that positive, challenging, and attainable?
• How will you measure it?

REALITY

• What is happening now? (WHAT, WHEN, WHERE, HOW MUCH, HOW OFTEN)
• What is involved (directly & indirectly)?
• What things are going badly on this issue, what happens to you?
• What happens to others directly involved?
• What is the effect on others?
• What have you done about this so far?
• What results did that produce?
• What is holding you back from finding a way forward?
• What is really going on? (Intuition)

OPTIONS

• What options do you have?
• What else could you do?
• What if…? (Time, power, money, etc. )
• Would you like another suggestion?
• What are the benefits and costs of each?

WILL

• Which options or option do you choose?
• To what extent does this meet all your objectives?
• What are your criteria and measurements for success?
• When precisely are you going to start and finish each action step?
• What could arise to hinder you in taking these steps?
• What personal resistance do you have, if any, to taking these steps?
• What will you do to eliminate these external and internal factors?
• Who needs to know what your plans are?
• What support do you need and from whom?
• What will you do to obtain that support and from whom?
• What will you do to obtain that support and when?
• What could I do to support you?
• What commitment on a 1 - 10 scale do you have taking these agreed actions?
• What prevents this from being a 10?
• What could you do or alter to raise your commitment closer to 10?
• Is there anything else you want to talk about now or are we finished?